Premium Contract Support
- Call customer dedicated Support Number
- If unkown follow BASIC SUPPORT instructions.
Basic Support
- Call 251-341-1140
- If after hours - Press 3
- Hold line to be connected
- Or leave message
* Allow up to 48 hours for reply or schedule.
Premium Contract Support Advantages
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24/7 Phone Support |
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24/7 Remote Support |
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24/7 On-site Support |
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High Availability |
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1/4/8 Hour Guaranteed Availability |
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1-day/2-day Guaranteed Availability |
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Dedicated Support Team |
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Contractual Customer Partnership |
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Contract Support Rates |
Basic Support Advantages
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M-F 8-5 Phone Support |
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M-F 8-5 Remote Support |
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M-F 8-5 Onsite Support |
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48 Hour Business Notice |
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Scheduled as Available |
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After Hours as Available |
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Premium Rates Apply |